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Proven Results in Norwich with Skilled Fire Damage Restoration

1/25/2023 (Permalink)

Before and after of fire damage in a home When you have fire and smoke damage in your Norwich home, SERVPRO is the team to call. We use the latest technology and equipment for any size fire.

SERVPRO Responds Rapidly in Norwich for Fire Damage Cleanup and Restoration

Norwich homes and businesses deserve excellent results when calling for fire damage cleanup and restoration. Whether it is a significant blaze that started in the kitchen of your office building or a fire in the in-law apartment above your garage, you want results quickly. Rather than going the DIY route for house fire cleanup that could take longer and generate lesser results, skilled remediation is best. SERVPRO is available around the clock, every day of the year, so our area residents and business owners have a trusted partner to make it "Like it never even happened." With our industry knowledge and years of experience, we have the processes you need to bring your property back to preloss condition. 

When handling fire damage in Norwich and surrounding towns, our SERVPRO team understands our customers' range of emotions. Due to this, we remain diligent and customer-focused so that we can be there in your time of need. Not only do we have efficient processes and industrial-grade equipment at our disposal, but we also take some of the burdens from you by assisting with your fire insurance claim process. Your smoke remediation and fire cleanup project details get carefully documented, so your insurance provider has everything they need to facilitate your claim.

Detailed Cleaning and Content Assessment by Our Trained Team

Fire damaged properties can encounter everything from charring and soot to water damage and pungent smoke odors. We pay close attention to all building materials and structural elements to ensure safety and integrity. We have also perfected processes for inspecting and addressing contents and cherished keepsakes impacted by the fire. 

Our mindset is that it is better to restore versus replace whenever we can. We inspect all items to determine salvageability and then select the best cleaning methods. Some of the cleaning methods that our IICRC-certified fire and smoke restoration technicians (FSRT) take may include:

  • Pre-cleaning using dry cleaning methods to remove soot residue and light soiling.
  • Wet cleaning measures to address moderate to heavy soot residue and soiling.
  • Spray and wipe techniques to clean any items unable to withstand wet cleaning or immersion.
  • Foam cleaning on upholstery and fabrics that may stain, bleed or shrink using wet methods.
  • Immersion cleaning is where our technicians dip items into our immersion tank that uses cleaning solutions.
  • Abrasion cleaning with agitation to help loosen soiling from surfaces.

Will I Have Lingering Odors After Fire Restoration?

Our SERVPRO team knows that no two fire projects are alike, nor is a project complete without paying close attention to pungent smoke odors. We have Odor Control Technicians (OCT) on our team who know how to handle adverse smells with all restoration projects. For fire incidents, anything burned poses an issue regarding odors, including protein soot in kitchen fires, charred debris, or musty odors where water got used to douse the flames. 

We select the correct methods to eliminate rather than mask odors, and we have a wide range of equipment and products to help us do just that. Some of the cleaners, equipment, and tools that we have readily available on our Green Fleet of vehicles include:

  • Odor counteractants pellets, beads, or granules
  • Air scrubbers with onboard HEPA filters
  • Thermal foggers
  • Ultra-low volume (ULV) foggers
  • Ozone generators
  • Hydroxyl generators

We Use All the Suitable Measures to Protect Your Property During Restoration

There may be broken windows, damaged or missing doors, and holes in your walls or roofing with any fire. We have board-up and tarping services that help protect your interior from the elements, animals, or trespassers while restoration and fire damage cleanup occurs.

You can trust our skilled team at SERVPRO of Norwich and Windham County when you require fire damage restoration. Call us at (860) 887-0447 or request help online at your earliest convenience.

Professional Water Damage Restoration Service for Norwich Properties

1/25/2023 (Permalink)

Before and after of water damage on a ceiling You can rely upon the professionals at SERVPRO for fast and effective water damage restoration in Norwich.

SERVPRO Features Highly Skilled Water Damage Technicians in Norwich

Once a household appliance malfunctions or you have burst pipes at your place of business, you could be in for water damage. Even the most minor incident could lead to adverse effects like costly secondary damage, the loss of contents, and musty odors from the onset of black mold and mildew. DIY is never recommended, as water mitigation is time-consuming and calls for specialized methods in many instances. SERVPRO wants all Norwich property owners to know that our locally-owned franchise has all restoration methods, industrial-grade equipment, and IICRC-certified technicians to handle whatever project you have. We’re Faster to Any Size Disaster, getting there within four hours or less once you make initial contact with our friendly customer care team.

One of the most critical aspects of water damage in Norwich is water mitigation. The mitigation process helps limit the amount of moisture that comes into contact with materials. Our skilled technicians also use rapid water removal services to keep standing water from migrating into unaffected areas of your home or business. SERVPRO focuses on proven strategies that include removing water, manipulating airflow, and repositioning materials to help us reach our goals. 

During water-related projects, some actions we may take include:

  • Removal of all wet fabrics and upholstery
  • Disposal of all saturated and unsalvageable materials
  • Blotting and mopping, as needed
  • Tenting certain accessories, such as cushions
  • Implementation of cleaning using EPA-registered antimicrobials and cleaning solutions

We Take Special Care with All Furnishings and Fabrics

While many fabrics will be resilient to water damage if they dry fast, there could be long-term problems if special care is not taken during restoration. For example, light permanent staining could be an issue due to rust or running dyes. We have technicians on our team that know how to separate fabrics and remove furniture that rests on carpeted flooring. All measures get taken to keep dyes from bleeding onto other materials to thwart stains and further damage. If you have wet carpeting, carpet pads, or area rugs, our team may also remove and relocate for further drying before reinstalling.

How Does SERVPRO Handle Water Removal Services?

Standing water removal is imperative to keep it from becoming stagnant within your Norwich property. This helps lessen deterioration due to exposure to your contents and building materials. Rapid reductions also minimize moisture migration that could create an issue with hidden damage. During water removal, we often:

  • Utilize free-standing pumps, truck-mounted extractors, carpet wands, and weighted rovers to pull up varying water and moisture levels.
  • Wipe down all interior surfaces that came into contact with water
  • Blowing dry air over any wet areas with the help of centrifugal air movers and other industrial-grade equipment

Dehumidification is Vital for All Water-Related Incidents

SERVPRO utilizes drying equipment and dehumidification in tandem to get the best results. We must restore relative humidity within your property to keep moisture at bay and limit the possibility of mold and mildew growth. We do so with powerful desiccant or refrigerant dehumidifiers to ensure relative humidity (RH) returns to normal levels.

Controlled Demolition for a Finishing Touch

If you had immense water damage that wreaked havoc on your building materials, SERVPRO has the manpower to ensure everything is removed and replaced with all-new materials. – General Contractor License #: HIC 0620481 

Some of the controlled demolition steps we may take include:

  • Carpet and carpet padding removal
  • Drywall replacement
  • Flood cuts
  • Subfloor repair
  • Painting and refinishing

You can look to our crew at SERVPRO of Norwich and Windham County when you want trusted results to handle your water damage. Request help online or call us 24/7 for emergency service at (860) 887-0447.

Handling Mold Damage Safely and Effectively in Norwich

1/25/2023 (Permalink)

mold damage under a window on a white wall Don't let mold damage go unchecked in your Norwich home. Call SERVPRO for help to avoid further damage.

SERVPRO’s Proven Mold Damage Restoration Helps Norwich Property Owners

Did you know that mold is a common cause of property damage, both commercial and residential? How any Norwich property owner addresses mold remediation is vital, so using skilled technicians is the best route. Often, someone will attempt using DIY mold clean-up only to find they make matters worse. Hiring a team like our IICRC-certified professionals at SERVPRO gets you the detailed cleaning and results you need to bring your property back to pre-mold condition. Once we complete our remediation and thorough cleaning, your interior will receive the Certified: SERVPRO Cleaned seal of approval!

How are the moisture levels within your home or business? Many people may not realize that elevated moisture and relative humidity (RH) creates a perfect climate for mold damage in Norwich. As long as your interior harbors humid spaces, the correct temperatures, and organic materials for mold to feed on, you could be in for colonization that brings material damage and foul, musty odors. 

SERVPRO Offers the Mold Remediation You Need

We have 24-hour availability and scalability to help residential and commercial clients. With our efficient mitigation tools and extensive IICRC training, we know how to get in quickly to pinpoint the cause of mold growth. Once we determine the reason, we address it to help keep the mold from coming back after restoration wraps up. It is all about making it “Like it never even happened.”

Why Call SERVPRO to Handle Mold Cleanup?

One of the key factors to handling mold within any home or business, mainly when located in ceiling cavities or behind walls, is having all the right tools and processes. When you call SERVPRO to handle your mold issue, you can expect the following:

  • Remove dry spore clusters and unsalvageable materials for safe local disposal.
  • Implementation of doorway, window, and duct sealing with the help of poly sheeting and negative air pressure to keep tiny mold spores from spreading into unaffected rooms of your building.
  • HEPA filtration air scrubbers help remove airborne particulates and reduce internal air pressure, making it difficult for spores to migrate into other areas.
  • Relative humidity and moisture control using water removal services and drying with the help of dehumidifiers and air movers after extraction.

Personal Protection Equipment Makes All the Difference

SERVPRO technicians arrive ready for all mold remediation projects, including the right PPE to keep us protected each step of the way. Our PPE includes:

  • Coveralls
  • Respirators
  • Boots
  • Gloves
  • Goggles
  • Foot coverings to limit cross-contamination

Odor Control is Paramount in Any Mold-Related Projects

SERVPRO technicians have access to countless products and equipment at our warehouse that help us handle all restorations. For example, our Odor Control Technicians (OCT) have access to a whole arsenal of tools and products to eliminate rather than mask foul, musty odors associated with black mold growth and mildew. 

We perform odor control in each area after mold spores are cleanup up to bring your home or business back to pre-contamination levels. We do this with the help of:

  • Odor counteractant granules, pellets, or beads that work to pull out and absorb malodors while leaving a pleasant scent behind.
  • Ultra-low volume (ULV) foggers use solvent and water-based solutions to handle mold smells at the particle level.

Let Us Handle Mold Restoration with Controlled Demolition

Once we determine which materials are no longer salvageable, our team uses controlled demolition to remove and replace them with all-new materials. This deconstruction may include new drywall, trim, carpeting, ceiling tiles, flooring, subfloor, etc. 

Ensure professionals for trusted results handle your mold damage project. Contact us at SERVPRO of Norwich and Windham County by calling (860) 887-0447, and we can dispatch a crew as soon as possible.

Professional Water Restoration for Storm-Damaged Norwich Homes

1/24/2023 (Permalink)

Flooded Room All you need is SERVPRO for all your storm damage needs.

SERVPRO Does Quality Water Restoration in Norwich

Norwich homes are at a particularly high risk of suffering significant storm-related damage. This circumstance results primarily from our city’s location near the stormy New England coast and position on three major rivers. Throughout the year, powerful Atlantic weather systems bring torrential rains to our area that often flood local waterways and impact area residences.

SERVPRO prides itself on safely and effectively handling all of the water restoration needs of Norwich homeowners. As a top biohazard cleaning company in this area, our emergency water damage services teams have successfully provided extensive water removal services, dealt with major basement flooding, completed substantial sewage cleanup projects, and gained experience in every step of the flood restoration process. When addressing a flood damage remediation case in Norwich, SERVPRO technicians:

  • First, extract any standing floodwaters from interiors so that other cleanup and restoration efforts can proceed.
  • Next, remove all potential safety hazards from the site and post warnings about any possible issues.
  • Then, work to contain contaminants in impacted rooms, spray all affected areas with an EPA-approved disinfectant, and use shovels/rakes to remove hazardous debris and silt.
  • After that, professionally determine which structural materials/contents can be restored and which ones must be replaced.
  • Then, clean and dry interior walls and other flood-impacted parts of the home.
  • Finally, properly dispose of all types of leftover waste and set up air mover dehumidifier networks to speed the drying process. 

These procedures help to ensure that your home is free of hazardous waste, protected from any future effects of the current flood event, and has ultimately been restored to its pre-storm condition. 

So, as you can see, your helpful neighbors at SERVPRO of Norwich and Windham County can skillfully complete your water restoration job. With this in mind, call us at any time of the day or night at (860) 887-0447 for assistance.

Gutted Homes in Norwich Require Fire Damage Restoration Expertise

12/27/2022 (Permalink)

Chair On Fire Fire damage? SERVPRO is prepared with restoration equipment and experienced technicians.

Norwich Families Rely on Fire Damage Restoration

House fires can range from very small (confined to a wastebasket) to the destruction of the entire inside of a house. When a fire guts a house in Norwich, our customers can rely on our extensive fire damage restoration skills to rebuild their property and make it suitable again for their family to inhabit. 

SERVPRO holds General Contractor License #: HIC 0620481, and our fire damage restoration experts rebuild Norwich area homes while partnering with the homeowner. We want your opinion on those aspects that affect the final result. Still, we must also rebuild with building code requirements that might not have existed during your residence's original construction.

There are many options after a fire damages a home. Some of these options seem more expensive but are less costly after analyzing the information. Here are a few areas of your home where you can choose something other than the original:

  • Cabinets,
  • Hardware for interior doors, and
  • Floorplans.

We can rebuild the cabinets in the kitchen and bathroom, as well as any other rooms your residence may have had them. This includes bookcases, window seats, and anything else built into the structure of your home. We can often change the wood, finish, detailing, and design.

Many times, updated building codes focus on safety. Door handles might seem innocuous, but many new handles are easier to manipulate to open the door. New handles on interior doors make any home safer and easier to maneuver within for people with arthritis, vision impediments, or additional physical difficulties. Exterior doors can also become safer with new handles.

Changes to your floor plans can become a reality, not just because of required updates to staircase and hallway dimensions. We can alter how many bedrooms and bathrooms your home holds. Closets may have felt cramped before the fire, but we can expand these storage spaces to suit your needs better. 

Some requirements, such as stairways, will have changed with the building department. Our fire damage restoration crew stays on top of developments such as these and can explain what it means for your property.

Call SERVPRO of Norwich and Windham County at (860) 887-0447 after a fire happens to your home.

If You Need Expert Mold Remediation in Norwich, SERVPRO Can Help

11/21/2022 (Permalink)

iicrc badge The IICRC badge ensures SERVPRO's mold remediation technicians can rescue your Norwich home following a mold infestation.

Our Norwich Mold Remediation Crews Know What to Do

When your Norwich home suffers the damaging effects of mold, you want a remediator that understands and follows time-tested, industry-accepted procedures. Finding such cleanup and restoration professionals can sometimes be difficult, but it could save you substantial headaches in the long run. Fortunately, SERVPRO is a local firm that can do your job right.

SERVPRO’s Norwich mold remediation teams know just about all there is to know about mold, and they meticulously adhere to both the Environmental Protection Agency’s (EPA’s) guidelines and the Institute of Inspection, Cleaning and Restoration Certification’s (IICRC’s) standard. While completing, among other tasks, mold removal, and black mold damage repairs, our mold specialists comply with the following EPA mold remediation rules:

  • Mold-impacted contents and materials that cannot be cleaned must be professionally disposed of
  • Mold-covered structural elements and furnishings need to be thoroughly cleaned and dried promptly
  • Moist surfaces and materials that have not yet developed mold have to be dried within forty-eight hours

SERVPRO’s cleanup and restoration technicians also adhere to these five principles from the IICRC’s S520 Mold Remediation Standard:

  • Remediators are to remain mindful of the health and safety of everyone in affected residences, work to prevent anyone from being exposed to hazardous mold, and limit the spread of mold to unaffected areas
  • Interior conditions must be documented, and the restoration process should be closely monitored
  • Mold is to be controlled at its source and prevented from spreading and becoming a bigger problem
  • Mold contamination that is beyond normal levels should be removed via physical disposal of affected materials, HEPA-filtered vacuums, or damp wiping with detergents
  • Moisture sources fueling mold growth must be eliminated

So, with this in mind, know that your helpful friends at SERVPRO of Norwich and Windham County can successfully complete your mold remediation job. Call us anytime at (860) 887-0447 for assistance.

Preventing Permanent Damage with Water Mitigation in Norwich

10/4/2022 (Permalink)

SERVPRO equipment drying floor The first step to resolving water damage is calling your local trained professionals at SERVPRO of Norwich and Windham County.

SERVPRO Water Restoration Technicians can Help

Water spills into your property can quickly degrade, causing malodors and creating the conditions for bacteria and other microorganisms to thrive. The growth of microorganisms in the home can lead to dilapidation and permanent property damage. It is vital to contact a professional restoration service if you experience a water intrusion event. We can help assess the damages you can see and other damages that may not be immediately apparent. Our services are geared toward:

  • Burst pipes
  • Appliance leak
  • Water intrusion

By conducting expert water mitigation in your Norwich home, our technicians can help to reduce potential losses. Inspections of not just the interior of your property but also cavities and layers of the building assembly are essential to ensuring that water migration does not cause long-lasting damage to the home. To make these inspections, our technicians use a variety of measuring equipment. These include penetrating meters that pierce the surface of a material and return an accurate reading of its moisture content which can help us to assess potential water migration. Non-penetrating meters can also help check walls or flooring to consider if water may be underneath. These moisture sensors measure the surface temperature and calculate the likelihood of water residing beneath. 

  • Thorough inspections of cavities in the home structure are essential to mitigate potential water damage. 
  • Draining cavities such as crawlspaces and subfloor are possible using extraction wands, providing that parts of the building assembly are removed temporarily.
  • A method of drying wall spaces is circulating warm air into the cavity using air movers or injectidry systems. 

If you are experiencing a water intrusion event, contact SERVPRO of Norwich and Windham County for water mitigation at (860) 887-0447.

Dealing With Water and Commercial Fire Restoration in Norwich

8/23/2022 (Permalink)

SERVPRO logo Commercial damage restoration services by SERVPRO are second to none. We are here to help.

SERVPRO Provides Fire Remediation for Norwich Businesses

Everyone knows that water can be the best resource for the fire department when attempting to extinguish a structural blaze. Several commercial buildings get equipped with sprinkler systems designed to spray water based on heat sensors. The problem is that once a fire breaks out inside your restaurant, the water added to extinguish the flames can create further issues besides what the fire caused.

When dealing with commercial fire restoration in Norwich, our SERVPRO technicians know to look for water damage issues and problems related to the structural burn. Moisture added to burnt materials can elevate the damage initially caused. For example, water can soak the soot deeper into porous materials like your carpet or upholstered furniture. Items that could have just been ruined on the surface by smoke damage can get quickly destroyed if the soot seeps into the fabric.

However, whenever we realize your restaurant has experienced water and smoke damage, we can devise a plan to restore both issues. And, we can schedule our work procedures to avoid interrupting your restaurant’s daily operations. For instance, we can set up fans and dehumidifiers to conduct applied structural drying (ASD) and work on smoke remediation when your business is closed.

When items get burnt and wet, the moisture can cause the soot residues to soak deeper into the material, making it harder to remove. Sometimes, we can use chemical products to clean your affected items. But in other cases, some things may have to get thrown out.

We can provide the following after a fire at your restaurant

  • Smoke Remediation
  • Water & Fire Damage Restorations
  • Soot Cleaning
  • Structural Deodorization

If a fire ever starts in your eatery, call SERVPRO of Norwich and Windham County at (860) 887-0447.

Working on Commercial Water Mitigation in Norwich

8/23/2022 (Permalink)

SERVPRO lets connect sign SERVPRO commercial water damage restoration services are top-notch. We are here to help.

SERVPRO Helps with Water Damage in Norwich

Many businesses choose to have their storage warehouses on the first floor of their building, making it easier to move products in and out. However, when valuable goods get stored below offices and other departments of your company, they are at risk if a water leak occurs. If a water supply line breaks on the second or third floors of your building, the moisture can follow gravity and affect all your contents and building materials on the way down. When H2O leaks from the ceiling of your warehouse, it can damage items like your ceilings, walls, flooring, and possibly everything in between.

When dealing with commercial water mitigation in Norwich, our SERVPRO technicians start by finding the source of the leak. We can shut off the water, so the leak stops spraying moisture into your structure. We can then use moisture sensors and meters to determine where the water went and what it contacted. Once we get a good idea of where the moisture traveled and the extent of the damage, we can devise a plan of attack to return your company's storage warehouse to its preloss state, "Like it never even happened."

Services we can provide for your company after you suffer from a major water leak

  • Water Extraction
  • Restorative Carpet Cleaning
  • Applied Structural Drying (ASD)
  • Black Mold Inspections
  • Water Damage Debris Removal
  • Water Cleanups

Anytime the warehouse where you store products gets affected by moisture, dealing with contents can become a significant part of the project. In more severe cases, we can remove all of your company's stored items to a separate location so that we can dry and clean them separately from your building materials and structural components.

If you ever have a pipe burst on a second or third floor of your warehouse, call SERVPRO of Norwich and Windham County at (860) 887-0447.

Mitigating Flood Damage in Willimantic

8/23/2022 (Permalink)

Storm damage Storm damage restoration is no DIY project. Call SERVPRO for fast and immediate service for your home.

 SERVPRO Provides Flood Restoration in Willimantic

Anyone who has listened to the news this summer knows that along with heat spells, much of the country has seen heavy rains, which have turned into flooding conditions. What one minute looks like just an average rain storm can quickly turn into an incident that brings down an inch or two of moisture in a matter of hours. When that much water falls from the sky quickly, the streets get deep with water, and all of the ditches next to the roads can fill up. Once the water outside gets deep, it can be only a matter of time before it starts to enter your home.

Whenever our SERVPRO technicians work on restoring flood damage in Willimantic, we know that the issues created by the storm can be devastating. For example, any moisture that comes into your structure outdoors can be contaminated with harmful bacteria, parasites, and viruses. This means that your porous contents or building materials must be replaced if they get wet. And, if the water entering your home comes from the ground, we take the same steps during the remediation process as we would if you had a sewage backup.

We can conduct the following procedures if your house floods after a severe thunderstorm

  • Water Extraction Services
  • Water Damage Debris Removal
  • Carpet and Pad Removal
  • Content Cleaning and Decontamination
  • Black Mold Inspections
  • Set Up Air Scrubbers
  • Applied Structural Drying (ASD)

If the storm caused so much moisture to enter your home that there is more than a couple of inches of standing water, we could use a submersible pump to remove the moisture. We can then cut your drywall a foot or two up from the floor to dry out your wall cavities.

If you ever notice standing water in your house after a flood strikes, call SERVPRO of Norwich and Windham County at (860) 887-0447.