Recent Water Damage Posts

Types of Water Damage

10/16/2019 (Permalink)

Photo of Black Water Photo by Mike Yukhtenko via Upsplash

How bad is the water event in your home? There are three types of water damage that may affect your home or business:

  1. Clean Water Damage (Category 1) is caused by “clean water” originating from a water pipe or rain.  It is from a source that is not contaminated.  This is typically the easiest and least expensive type of water disaster to deal with depending on the extent of damage.  The largest risk clean water damage poses is if the area that is damaged is not properly dried that mold can grow.   Clean water elevates to category 2 if left after 24-48 hours. 
  2. Gray Water Damage (Category 2)is usually caused by water coming from a water-appliance such as a washing machine. Gray water will have chemicals such as soap that will have to be treated during the cleanup process.  Toilet overflows containing only urine are considered gray water.   Gray water elevates to category 3 if left after 24-48 hours. 
  3. Black Water Damage (Category 3) is the most hazardous and expensive type of water damage. It is usually caused by a sewer backup.  This type of water damage contains harmful bacteria and chemicals that are unsafe to your health. 

No matter what category of water damage is present in your home, SERVPRO of Norwich and Windham County has the trained professionals and the right equipment to quickly take care of the problem.  Call us at (860)887-0447

4 Myths Uncovered About Water Damage

10/14/2019 (Permalink)

blue water with oxygen bubbles Photo by Jong Marshes via Upsplash

Do you have water in your home?  Don't fall victim to these four common myths about water.  

The Water Will Just Go Away

If there is a flood in your house the water will just dry itself out. Water can hide in your walls and underneath your flooring. Many times if the area is not totally dried out you can risk the chance of mold growth.   

It Won’t Smell

If water gets in your floors and walls and is not properly removed, mold will grow. That musky odor coming from the previously wet area is mold. Water damaged areas will smell if not completely dried out and treated properly. Mold doesn’t only smell bad, it can also be dangerous to your health.

It Can Wait and It’s Not a Big Deal

There is a short window between water damage and mold growth. The longer you wait the harder and more extensive cleanup can be. Your possessions and your house are damaged each second the water sits on the surface of your items. 

If I Can’t See Water It’s Not There

Water can be hiding in your walls, floors, or ceiling after a flood. Many times water is unseen and hiding in places that you cannot clean or get to. For instance, if you have a hot water heater leak water can be in your sheetrock or in your ceiling. Sewer leaks can be even more dangerous. Sewage can hold many hidden dangers that can cause you and your family to get sick.

SERVPRO of Norwich and Windham County will give you the peace of mind that your water damage has been taken care of quickly and professionally.   Call us right away at (860) 887-0447.

Prevent Ice Dams Now

11/5/2018 (Permalink)

Although it is a bit early for ice dams to be forming on your roof, now is the time to prevent ice dams from happening and leaving you and your family out in the cold!

What is an ice dam?
An ice dam is chunks of ice that form at the edge of your roof and prevents the melting snow from draining off your roof.

How do ice dams form?
Ice dams form when there is snow on the roof. Your roof temperature is not always even. When the higher parts of the roof are above 32ºF and the lower parts of your roof are below 32ºF and the temperature outside is also below 32ºF over a period of time the water from the top flows down and then freezes at the colder part, the lower part of your roof, and forms a dam. The longer these conditions continue, the larger the dam can form. This dam then blocks the rest of the snow that is melting from draining off the roof.

What damage can an ice dam cause?
The water that has backed up needs to go somewhere. When this water is trapped, it can leak into walls, attics, ceilings, insulation and other areas. This water unnoticed or not taken care of can leak to mold in your home causing allergy, respiratory and other health problems.

How can I best prevent an ice dam from forming?

  1. For immediate action, clear the snow from your roof by using a roof rake or hiring a professional
  2. Clear your gutters from leaves and debris during the fall, before the colder temperature start to set in.
  3. Roof ventilation can help keep the temperature of your roof more uniform. Ridge and soffit vents can help with this
  4. Make sure your attic is sealed and insulated
  5. Make sure that your ducts for the kitchen, bathroom or laundry are sealed, insulated and lead outside through the roof, walls and never though the soffit.
  6. Install steel flashing around chimneys
  7. Use a fire-stop sealant to caulk and seal electrical cable and vent pipes

Fall is the best time to take preventative action now to preventing ice dams from forming and causing damage to your home this winter.

Should an ice dam form on your home this winter and cause water damage to your home or business, SERVPRO of Norwich and Windham County has the equipment and professionally trained team to clean up the damage and make it “Like it never even happened.®”

Norwich / Windham County helps with flooded basements!

5/26/2017 (Permalink)

Eastern Connecticut has seen a lot of rain this month. Our total rainfall for the Month of May officially recorded at Bradly International airport is 3.98 inches.

All of this rain can possibly cause your basement to flood. While the flooding of a basement can occur at any time, most often flooding occurs during heavy rain or snow that is rapidly melting. Here are a few other causes of basement flooding:

  • A sloping lot where water flow is toward the home
  • A foundation where cracks have developed allowing water to seep in
  • Issues with pipes
  • A sump pump that has failed
  • Sewer backup

If all the rain has not only be growing your May flowers, but also invading your basement, then call us at SERVPRO of Norwich / Windham County. We are trained water restoration professionals and are available 24 hors a day, 7 days a week to handle your flooding situation correctly.

Have you experienced any flooding?
Call us today - SERVPRO of Norwich / Windham County to help (860) 887-0447