What our Customers say...


"Very good. They knew what they were doing. Very pleased with the services."

All the guys who worked here were great!

Second time I've had to use SERVPRO. They are great!

All team members were polite, courteous and made the process smooth.

Very helpful. Really appreciate the response time!

Everyone was helpful from the first phone call, couldn't ask for any better service!

Thank you Tyler and your team, for your prompt arrival and prompt attention to mitigate further damage.

Thank you for helping us out. Its appreciated.

Great service and great personnel!

Great Job! Thank you for all the great work and leaving everything clean!

We cannot thank the team enough and will confidently recommend!

I was working with another company that was dragging their feet for 2 weeks, I called SERVPRO and they were out within 24 hours.

Thank you very much for everything you and your crew did to help us secure and clean up the house.  You all were amazing!

"The team that we had was wonderful to work with, thank you so much!!"

Everything went well. Excellent work was done. The SERVPRO technician explained everything perfectly. I would use your company again, your staff was on time and highly professional.

The men were courteous and professional at all times during the water damage cleanup. Great Job!

Maintaining an apartment building always requires a professional cleaning after a tenant leaves. I can consistently rely on SERVPRO of Norwich & Windham County to do a complete and thorough carpet cleaning, stripping and waxing of the vinyl floors and any other water or fire damage restoration work needed for us at our apartment building in Norwich. They offer a great price, are prompt, reliable and the carpets are very clean and always smell fresh.

I would recommend SERVPRO of Norwich & Windham County for any commercial business or homeowner looking for a company that is polite, professional, prompt and does a great job cleaning the carpets.

On the fourth of July week, I was having a family reunion at my home and someone accidentally turned on the oven with a plastic bowl inside. Almost instantly the house was filled with black smoke and while the fire was contained to the oven, the entire bottom floor and second floor hallway and doors were also covered with the black soot.

While the firemen were at my home they recommended John from SERVPRO in Norwich to perform the cleaning restoration. I called John and he said he would be over that day to survey the damage. While family and friends gathered outside for a picnic, John unobtrusively came to our home and measured and took pictures of the areas needing cleaning. First thing the next morning John had his employees on site to begin the tedious job of cleaning every nook and cranny of my home. Within three days, the cleaning was done, the area rugs were removed from my home and it was barely noticeable that there was a fire. This cleaning took place swiftly and quietly all the while my home was filled with people for the family reunion.

After the contractors painted and before the delivery of the new furniture, John returned and replaced the clean area rugs and honestly, it all looked like the fire had never happened.

The experience of having a fire with extensive smoke damage is daunting however John and his crew made the cleaning process the easiest part of the restoration. I would recommend John from SERVPRO to anyone wanting quick, reliable results for any type of cleaning or restoration.